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Our terms of cancellation
Our terms of cancellation are as follows:
up to 30 days before arrival: free of charge
29 to 15 days before arrival: 50 %
from 14 days before arrival: 100 %
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In the event of early departure or late arrival, we ask for your understanding that we have to charge the room rate. Deposits will be retained as a cancellation fee, unless cancellation is made on time or travel cancellation insurance is taken out in accordance with the insurance terms and conditions.
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As a special service, we offer to take out Hotel Cancellation Plus insurance for you. To do this, we need the names of all fellow travelers. You can find the price, services and conditions here.
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